Comments on: KFC’s Reputation Management Failure http://social-media-optimization.com/2007/02/kfcs-reputation-management-failure/ Merging of Traditional Media, SEM and Social Marketing Fri, 30 Jul 2010 12:26:52 -0600 http://wordpress.org/?v=2.9.2 hourly 1 By: Henre http://social-media-optimization.com/2007/02/kfcs-reputation-management-failure/comment-page-1/#comment-4708 Henre Tue, 06 Mar 2007 12:08:15 +0000 http://social-media-optimization.com/2007/02/kfcs-reputation-management-failure/#comment-4708 National implications??? I live in South Africa it only took an interesting title within my RSS Reader to locate this article. National implications??? I live in South Africa it only took an interesting title within my RSS Reader to locate this article.

]]> By: Social Media Optimization » What I would have Told KFC to do http://social-media-optimization.com/2007/02/kfcs-reputation-management-failure/comment-page-1/#comment-4596 Social Media Optimization » What I would have Told KFC to do Fri, 02 Mar 2007 03:38:29 +0000 http://social-media-optimization.com/2007/02/kfcs-reputation-management-failure/#comment-4596 [...] I had an interesting discussion with a client about my KFC post. The question that they asked was that if I had been working on reputation management with KFC, what would I have had them do differently? [...] [...] I had an interesting discussion with a client about my KFC post. The question that they asked was that if I had been working on reputation management with KFC, what would I have had them do differently? [...]

]]> By: Jason http://social-media-optimization.com/2007/02/kfcs-reputation-management-failure/comment-page-1/#comment-4556 Jason Tue, 27 Feb 2007 17:38:17 +0000 http://social-media-optimization.com/2007/02/kfcs-reputation-management-failure/#comment-4556 That's a very interesting post, it would be interesting to compare this response to what Jet Blue's recent issues. Maybe they should have posted an apology video from the CEO on YouTube? Created a corporate blog that tracks the steps they are taking to prevent this issue from happening again? That’s a very interesting post, it would be interesting to compare this response to what Jet Blue’s recent issues.

Maybe they should have posted an apology video from the CEO on YouTube? Created a corporate blog that tracks the steps they are taking to prevent this issue from happening again?

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