Comments on: KFC’s Reputation Management Failure http://social-media-optimization.com/2007/02/kfcs-reputation-management-failure/ Merging of Traditional Media, SEM and Social Marketing Sun, 05 Feb 2012 10:23:49 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: 5 Epic Social Media Fails | LesBnB.com http://social-media-optimization.com/2007/02/kfcs-reputation-management-failure/comment-page-1/#comment-80996 5 Epic Social Media Fails | LesBnB.com Tue, 15 Mar 2011 22:36:14 +0000 http://social-media-optimization.com/2007/02/kfcs-reputation-management-failure/#comment-80996 [...] running amok. That’s exactly what happened in a Greenwich Village KFC in 2007. KFC’s rather relaxed response reflected some social-media naivete. “This is an isolated incident,” the company wrote, [...] [...] running amok. That’s exactly what happened in a Greenwich Village KFC in 2007. KFC’s rather relaxed response reflected some social-media naivete. “This is an isolated incident,” the company wrote, [...]

]]> By: 5 Epic Social Media Fails | Business Pundit http://social-media-optimization.com/2007/02/kfcs-reputation-management-failure/comment-page-1/#comment-80987 5 Epic Social Media Fails | Business Pundit Tue, 15 Mar 2011 15:42:05 +0000 http://social-media-optimization.com/2007/02/kfcs-reputation-management-failure/#comment-80987 [...] running amok. That’s exactly what happened in a Greenwich Village KFC in 2007. KFC’s rather relaxed response reflected some social-media naivete. “This is an isolated incident,” the company wrote, [...] [...] running amok. That’s exactly what happened in a Greenwich Village KFC in 2007. KFC’s rather relaxed response reflected some social-media naivete. “This is an isolated incident,” the company wrote, [...]

]]> By: Henre http://social-media-optimization.com/2007/02/kfcs-reputation-management-failure/comment-page-1/#comment-4708 Henre Tue, 06 Mar 2007 12:08:15 +0000 http://social-media-optimization.com/2007/02/kfcs-reputation-management-failure/#comment-4708 National implications??? I live in South Africa it only took an interesting title within my RSS Reader to locate this article. National implications??? I live in South Africa it only took an interesting title within my RSS Reader to locate this article.

]]> By: Social Media Optimization » What I would have Told KFC to do http://social-media-optimization.com/2007/02/kfcs-reputation-management-failure/comment-page-1/#comment-4596 Social Media Optimization » What I would have Told KFC to do Fri, 02 Mar 2007 03:38:29 +0000 http://social-media-optimization.com/2007/02/kfcs-reputation-management-failure/#comment-4596 [...] I had an interesting discussion with a client about my KFC post. The question that they asked was that if I had been working on reputation management with KFC, what would I have had them do differently? [...] [...] I had an interesting discussion with a client about my KFC post. The question that they asked was that if I had been working on reputation management with KFC, what would I have had them do differently? [...]

]]> By: Jason http://social-media-optimization.com/2007/02/kfcs-reputation-management-failure/comment-page-1/#comment-4556 Jason Tue, 27 Feb 2007 17:38:17 +0000 http://social-media-optimization.com/2007/02/kfcs-reputation-management-failure/#comment-4556 That's a very interesting post, it would be interesting to compare this response to what Jet Blue's recent issues. Maybe they should have posted an apology video from the CEO on YouTube? Created a corporate blog that tracks the steps they are taking to prevent this issue from happening again? That’s a very interesting post, it would be interesting to compare this response to what Jet Blue’s recent issues.

Maybe they should have posted an apology video from the CEO on YouTube? Created a corporate blog that tracks the steps they are taking to prevent this issue from happening again?

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