Comments on: Responding to Negative Comments http://social-media-optimization.com/2008/01/responding-to-negative-comments/ Merging of Traditional Media, SEM and Social Marketing Fri, 12 Mar 2010 19:06:56 -0700 http://wordpress.org/?v=2.9.2 hourly 1 By: Negative Comments Are Good News | inBlurbs http://social-media-optimization.com/2008/01/responding-to-negative-comments/comment-page-1/#comment-75288 Negative Comments Are Good News | inBlurbs Mon, 01 Feb 2010 17:32:36 +0000 http://social-media-optimization.com/2008/01/responding-to-negative-comments/#comment-75288 [...] Responding to negative comments. [...] [...] Responding to negative comments. [...]

]]> By: carol http://social-media-optimization.com/2008/01/responding-to-negative-comments/comment-page-1/#comment-73995 carol Thu, 02 Jul 2009 10:01:37 +0000 http://social-media-optimization.com/2008/01/responding-to-negative-comments/#comment-73995 sometimes it is hard to separate the "professional" you from the "personal" feelings you get when you receive a bad feedback but when you engage in social media sites, well, it's bound to happen so better to deal with it as soon as you calm down. put yourself together, assess the damage and do the best you can to salvage your dignity. sometimes it is hard to separate the “professional” you from the “personal” feelings you get when you receive a bad feedback but when you engage in social media sites, well, it’s bound to happen so better to deal with it as soon as you calm down. put yourself together, assess the damage and do the best you can to salvage your dignity.

]]> By: 38 Must Reads on Online Reputation Management http://social-media-optimization.com/2008/01/responding-to-negative-comments/comment-page-1/#comment-73868 38 Must Reads on Online Reputation Management Thu, 04 Jun 2009 21:13:28 +0000 http://social-media-optimization.com/2008/01/responding-to-negative-comments/#comment-73868 [...] Spreadsheet - SEO Scoop 8 Ways to Turn Negative Feedback into an Opportunity - EmomsAtHome Responding to Negative Comments - Social Media Optimization Defending Against Damaging Blogs Targeting You - VisioneFX The Ethics of Reputation Management - [...] [...] Spreadsheet – SEO Scoop 8 Ways to Turn Negative Feedback into an Opportunity – EmomsAtHome Responding to Negative Comments – Social Media Optimization Defending Against Damaging Blogs Targeting You – VisioneFX The Ethics of Reputation Management – [...]

]]> By: Shane Stevens http://social-media-optimization.com/2008/01/responding-to-negative-comments/comment-page-1/#comment-73274 Shane Stevens Sat, 14 Mar 2009 14:52:55 +0000 http://social-media-optimization.com/2008/01/responding-to-negative-comments/#comment-73274 Meeting head on with such discussions is actually a positive way to tackle and protect your brand. In any case you cannot prevent people from reading such comments and that definitely is going to destroy your reputation. The best thing that could be done in such a case is to embrace it as a challenge and get involved. If you are able to properly handle it, the aftereffects of such negative comments shall only be positive. Not responding to / ignoring such comments is just like accepting them. Meeting head on with such discussions is actually a positive way to tackle and protect your brand. In any case you cannot prevent people from reading such comments and that definitely is going to destroy your reputation. The best thing that could be done in such a case is to embrace it as a challenge and get involved. If you are able to properly handle it, the aftereffects of such negative comments shall only be positive. Not responding to / ignoring such comments is just like accepting them.

]]> By: 38 Must Reads on Online Reputation Management http://social-media-optimization.com/2008/01/responding-to-negative-comments/comment-page-1/#comment-37431 38 Must Reads on Online Reputation Management Mon, 24 Mar 2008 18:50:08 +0000 http://social-media-optimization.com/2008/01/responding-to-negative-comments/#comment-37431 [...] How NOT to Handle an ORM Crisis - Copybrighter Reputation Management Spreadsheet - SEO Scoop 8 Ways to Turn Negative Feedback into an Opportunity - EmomsAtHome Responding to Negative Comments - Social Media Optimization Defending Against Damaging Blogs Targeting You - VisioneFX The Ethics of Reputation Management - SEOmoz No Reputation Management Plan in Place - Social Media Optimization Free ORM Beginner’s Guide - Marketing Pilgrim Online Reputation Management for Individuals - Top Rank Reputation Management: Issue Resolution Flowchart - Search Engine People [...] [...] How NOT to Handle an ORM Crisis – Copybrighter Reputation Management Spreadsheet – SEO Scoop 8 Ways to Turn Negative Feedback into an Opportunity – EmomsAtHome Responding to Negative Comments – Social Media Optimization Defending Against Damaging Blogs Targeting You – VisioneFX The Ethics of Reputation Management – SEOmoz No Reputation Management Plan in Place – Social Media Optimization Free ORM Beginner’s Guide – Marketing Pilgrim Online Reputation Management for Individuals – Top Rank Reputation Management: Issue Resolution Flowchart – Search Engine People [...]

]]> By: 38 Must Reads on Online Reputation Management http://social-media-optimization.com/2008/01/responding-to-negative-comments/comment-page-1/#comment-37430 38 Must Reads on Online Reputation Management Mon, 24 Mar 2008 18:50:04 +0000 http://social-media-optimization.com/2008/01/responding-to-negative-comments/#comment-37430 [...] How NOT to Handle an ORM Crisis - Copybrighter Reputation Management Spreadsheet - SEO Scoop 8 Ways to Turn Negative Feedback into an Opportunity - EmomsAtHome Responding to Negative Comments - Social Media Optimization Defending Against Damaging Blogs Targeting You - VisioneFX The Ethics of Reputation Management - SEOmoz No Reputation Management Plan in Place - Social Media Optimization Free ORM Beginner’s Guide - Marketing Pilgrim Online Reputation Management for Individuals - Top Rank Reputation Management: Issue Resolution Flowchart - Search Engine People [...] [...] How NOT to Handle an ORM Crisis – Copybrighter Reputation Management Spreadsheet – SEO Scoop 8 Ways to Turn Negative Feedback into an Opportunity – EmomsAtHome Responding to Negative Comments – Social Media Optimization Defending Against Damaging Blogs Targeting You – VisioneFX The Ethics of Reputation Management – SEOmoz No Reputation Management Plan in Place – Social Media Optimization Free ORM Beginner’s Guide – Marketing Pilgrim Online Reputation Management for Individuals – Top Rank Reputation Management: Issue Resolution Flowchart – Search Engine People [...]

]]> By: Marty http://social-media-optimization.com/2008/01/responding-to-negative-comments/comment-page-1/#comment-28437 Marty Thu, 24 Jan 2008 13:14:24 +0000 http://social-media-optimization.com/2008/01/responding-to-negative-comments/#comment-28437 Sphunn here: http://sphinn.com/story/24845 Sphunn here: http://sphinn.com/story/24845

]]> By: Phil Butler http://social-media-optimization.com/2008/01/responding-to-negative-comments/comment-page-1/#comment-28430 Phil Butler Thu, 24 Jan 2008 10:32:16 +0000 http://social-media-optimization.com/2008/01/responding-to-negative-comments/#comment-28430 This is so true. In practice it is often difficult to separate ourselves from these comments, or at least it is for me sometimes. If we follow this advice - then perhaps a negative can be turned positive. I just recently was involved in some rather negative "to and fro" between myself and some of our colleagues. It is unfortunate when contemporaries argue back and forth over nothing. Thanks for reminding us all how we should play the game. Always, Phil This is so true. In practice it is often difficult to separate ourselves from these comments, or at least it is for me sometimes. If we follow this advice – then perhaps a negative can be turned positive.

I just recently was involved in some rather negative “to and fro” between myself and some of our colleagues. It is unfortunate when contemporaries argue back and forth over nothing. Thanks for reminding us all how we should play the game.

Always, Phil

]]> By: K Stone http://social-media-optimization.com/2008/01/responding-to-negative-comments/comment-page-1/#comment-28391 K Stone Thu, 24 Jan 2008 01:26:45 +0000 http://social-media-optimization.com/2008/01/responding-to-negative-comments/#comment-28391 I guess before social media, corporations only had the facade of control over their brand because conversations about their brands have always been going on in the conversations in people's homes, workplaces, etc. I realize that the web brings it to a new level, but conducting business is always better when done without fear so the businesses who embrace this will do better than those who try to hold on and continue to control things. I guess before social media, corporations only had the facade of control over their brand because conversations about their brands have always been going on in the conversations in people’s homes, workplaces, etc. I realize that the web brings it to a new level, but conducting business is always better when done without fear so the businesses who embrace this will do better than those who try to hold on and continue to control things.

]]> By: David Wilson http://social-media-optimization.com/2008/01/responding-to-negative-comments/comment-page-1/#comment-28362 David Wilson Wed, 23 Jan 2008 15:38:25 +0000 http://social-media-optimization.com/2008/01/responding-to-negative-comments/#comment-28362 I look forward to reading it Glen. I look forward to reading it Glen.

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