Another interesting week in social media. We started the week with an interview with blogging expert and author John Cass. John spoke about the five steps that every company should take before launching a blog. They are:
- A company should understand their marketing goals?
- Conduct an audit of their blogging community.
- Understand the resources and capabilities of their company to determine if there is value in blogging.
- If a company starts blogging, conduct training within the company on how to operate within social media communities and set expectations about what will happen and what will not.

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